water_drop
Water & plumbing
Pick the equipment that’s acting up. We then rank the likely causes — free, safe, common checks first.
plumbing Drains & waste lines
Everything downhill of the fixture: stoppers, traps, branch lines, the main line, and the vents that let it all breathe.
water_heater Gas water heater (tank)
Standing-pilot or electronic-ignition gas tank heater.
water_heater Electric water heater (tank)
Standard two-element electric tank heater on a 240-volt circuit.
wc Toilet
Gravity-flush toilet: tank, flapper or canister seal, fill valve, float, and bowl.
water_damage Sump pump
The pump in the basement pit that keeps groundwater out.
water_heater Water heater (leaks & pressure relief)
Any tank water heater — tracing where water is leaking from.
water_drop Faucets & fixtures
Sink and tub faucets and their valves.
water_drop Well pump & pressure tank
A private well's pump, pressure tank, and switch.
water_heater Tankless water heater
An on-demand (tankless) water heater — gas or electric.
plumbing Septic system
A private septic tank and drain (leach) field.
water_heater Heat-pump water heater
A hybrid heat-pump water heater (heats water using a small heat pump on top of the tank).
water_drop Water softener & filtration
A whole-home water softener or filter.
water_drop Water quality (colour, smell, taste)
Discoloured, smelly, or off-tasting tap water.
plumbing Water pipes & supply
Household water supply pipes — freezing, pressure, water hammer, and whole-home supply.